Case Studies – Kimia Farma

Kimia Farma


Seat Management Services

Pharmaceutical / Healthcare

Service Provided

Seat Management Services (Hardware Rental)


Our Solutions

Provided 85 PCs and 97 laptops on a 3-year lease basis, ensuring up-to-date technology without the upfront investment.

Duration

3 Years

How did we solve it?

We implemented a comprehensive Seat Management Service that included the rental of 85 PCs and 97 laptops distributed across multiple cities in Indonesia. This service ensured that every branch, from Aceh to Sorong, received the necessary IT equipment with timely delivery and professional installation.

Hardware Rental & Leasing

Laptops, desktops, and related peripherals were provided on a rental basis for 3 years.

Scalable Leasing Model

The lease-to-own model allowed Kimia Farma to manage costs effectively while ensuring they always had up-to-date equipment.

Ongoing Support & Maintenance

We provided 7 IT support, regular maintenance, and proactive device management to minimize downtime.

Comprehensive Delivery & Installation

Devices were delivered and installed in 38 cities, including Aceh, Jakarta, Surabaya, Medan, and Makassar

Ongoing Support & Maintenance


Timely IT Infrastructure Deployment

Devices were delivered and installed across 38 locations, including remote areas like Ambon, Jayapura, and Kupang.


Improved Cost Management

The rental model reduced the need for large capital investment, offering a fixed monthly cost for hardware and services.


Reduced IT Downtime

Proactive hardware management and 24/7 support minimized system downtime, allowing teams to focus on critical tasks.


Increased Operational Efficiency

The standardized devices improved consistency across locations and better collaboration.


How did the solution benefit Kimia Farma?


Standardized IT Hardware

All devices were consistent across locations, simplifying management and troubleshooting.


Efficient Logistics

Our streamlined delivery and installation process ensured that even remote locations received their equipment on time.


Cost Predictability

The leasing model allowed for easier budgeting with fixed monthly payments for hardware rental, maintenance, and support.


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